You and your client, on the same page.
One shared source of truth and one standard of quality — aligned from the first ticket.
Drag you or your client apart — the bond holds, the story changes.
The engagement lifecycle
Two ways we plug into your studio — a brand-new build or ongoing support. Switch tracks to follow the exact path a ticket takes from request to deploy.
New Project
Onboard & Scope
We map your stack, tools, and SOPs, then agree a signed scope of work. No standing access to your servers — ever.
Build on Our Platform
Senior engineers build and test every ticket in our own secured environment, against your stack and standards. We never touch your infrastructure.
Push to Your Staging
Peer-reviewed and regression-tested, then pushed to your staging for your team to review and approve. You sign off — we never do.
You Release
On your approval the change ships through your own pipeline with a documented rollback path. Production stays entirely under your control.
Support & Updates
Ticket Raised
You file a ticket in your tracker — bug, change, or enhancement. It lands in our queue with your priority and SLA attached.
Triage & Estimate
We reproduce the issue on our platform, confirm it against the authorized scope, and return an estimate before a line of code changes.
Fix on Our Platform
The fix is implemented and tested in our own secured environment against your stack — never hot-patched on your servers.
Approve & Ship
We push the fix to your staging for approval, then it ships through your pipeline behind a rollback path. Zero access to your production.
Engineering studio · delivered under your brand
A clean division of labor
Two lanes, zero overlap — your agency stays client-facing while we handle the engineering depth behind the scenes.
You own the client relationship, the brand, and the roadmap.
- We own architecture decisions, code quality, and delivery.
- Every asset we produce is your intellectual property, fully documented.
- Real-time access to progress metrics, code reports, and deploy logs.
- Complete white-label confidentiality — your clients never see us.
Questions, answered
The things agencies check before bringing us in — billing, squads, and how we plug into your studio.
We adopt your version control, ticketing, and communication tools and work as an extension of your studio. Our engineers attend your stand-ups and follow your SOPs — there is no parallel process to manage.
No. Every engagement is fully white-label and built for discretion. We work under your brand, in your environment, and your clients only ever see your agency.
Nothing reaches your client without passing our quality gate — peer review, automated regression tests, and a security check. If something is off, it is caught on staging, not in production.
Always. You own the client relationship, the brand, and the roadmap. We own architecture, code quality, and delivery against the scope you authorise.
We request least-privilege access scoped to the ticket, never reuse credentials across partners, and leave your environment clean — no debug artifacts or backdoors.
Billed by the hour — no retainers or lock-in. See pricing or book a call.
Ready to see the process in action?
Book a confidential consultation and we’ll walk you through exactly how a squad would integrate with your agency.